Privacy Policy

This policy applies to The Auto Cave (autocave.com), a Texas motor vehicle dealer and, through Gary Bryan Financial, the direct lender on its retail installment contracts. The Auto Cave uses the Greenlight platform (greenlightdealers.com) to communicate with customers.

Information We Collect

We collect information you provide directly to us when you submit a credit application, request a vehicle, contact our sales or finance staff, or otherwise interact with our dealership. This information may include your name, date of birth, address, mobile and home phone numbers, email address, Social Security number, employment and income information, residence and housing information, driver's license, identification documents, references, and vehicle preferences. We also collect basic technical information (such as IP address and browser type) when you use our website.

How We Use It

We use your information to evaluate credit applications, structure and service retail installment contracts through Gary Bryan Financial, verify stipulations, schedule appointments, deliver vehicles, communicate with you about your application and account, comply with legal and regulatory obligations, and improve our services.

Information Sharing

We share information with service providers who help us operate the dealership and finance company (for example, our CRM and messaging platform provider, credit bureaus, verification vendors, insurance carriers, and payment processors), and with government and regulatory agencies when required by law. We do not sell your personal information.

Data Security

We use administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, but we work to protect your information consistent with applicable law.

Your Choices

You may request access to or correction of your information by contacting us using the details below. You may opt out of marketing communications at any time. For SMS opt-out, reply STOP to any text message from us.

SMS / Text Messaging

Mobile phone numbers collected for text messaging purposes will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties for marketing purposes. Information may only be shared with subcontractors who directly support our messaging service, such as our messaging platform provider, and only for that purpose.

Message frequency: Message frequency varies. Customers may receive messages related to their credit application status, requests for required documents, and appointment scheduling.

Message and data rates may apply.

Reply HELP for help. Reply STOP to unsubscribe at any time.

Consent to receive text messages is not a condition of any purchase.

Types of messages you may receive

• Application status updates
• Requests for stipulations, such as pay stubs, proof of residence, and identification
• Appointment reminders
• Conversational replies from dealership staff

How you opt in

You opt in to receive text messages by providing your mobile number and checking an unchecked consent box on our online credit application or lead forms, or by signing our paper credit application, which contains a consent statement.

How you opt out

Reply STOP to any message to opt out of further text messages. You may also contact us using the information below to be removed from SMS communications.

Contact Us

The Auto Cave
Website: autocave.com
For privacy questions, please contact our office during regular business hours.